How your personal information is collected, how it's used, and how it's kept secure — all explained here in plain, simple English.
Krikay11 is an online gaming and Sports Betting platform serving users in Bangladesh. This Privacy Policy explains how krikay11 collects, processes, and protects user information across its website, mobile app, and other digital channels.
By using krikay11, you are deemed to have read this Privacy Policy and accepted its terms. You must be at least 18 years of age and must provide your information of your own free will.
This policy is developed in accordance with applicable data protection laws in Bangladesh and international best practices. krikay11 believes that respecting each user's right to privacy is a fundamental responsibility — not just a matter of compliance, but of ethics.
Krikay11 only collects information that is strictly necessary — we never ask for anything excessive or irrelevant. Below is a breakdown of the information we collect:
Identity & Contact Information:
Identity Verification (KYC) Information:
Financial & Transaction Information:
Technical Information:
Krikay11 collects information through a variety of methods — in each case, data is only collected with the user's consent:
It is worth noting that krikay11 never collects unnecessary data. Every piece of information collected has a specific purpose, which is described in detail in the sections that follow.
Krikay11 uses the information it collects solely for the following specific purposes:
Your data will not be used for any purpose beyond those stated above. If we need to use it for a new purpose, your consent will be obtained beforehand.
Krikay11 uses the highest industry-standard technology to protect your information. Security is not optional — it is our top priority.
Even after an account is closed or a deletion request is submitted, certain data may need to be retained for a specified period due to legal obligations. Once that period expires, the data is securely deleted.
Krikay11 does not sell your personal information. Data is shared with third parties only in the following limited circumstances:
Cookies and similar technologies are used on the krikay11 website and app to help enhance your experience. The types of cookies used are described below:
You can disable non-essential cookies through your browser settings, though doing so may limit certain features.
As a krikay11 user, you have the following rights over your own data. To exercise any of these rights, send a request to support@krikay11.click:
Krikay11 strictly prohibits anyone under the age of 18 from using the platform. No personal information from minors is knowingly collected.
Krikay11 may update this Privacy Policy as needed. For any significant changes, users will be notified in advance via email or in-app notification.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy:
The Bengali version of this Privacy Policy is the original and definitive text. You can track changes by checking the "Last Updated" date at the bottom of the page.
Krikay11 backs its privacy commitment with action, not just words
All data travelling from your device to krikay11's servers is protected with SSL 256-bit encryption — no one can intercept it along the way.
Krikay11 does not sell your information to any advertiser, broker, or third party — that is our unwavering policy.
You can request to view, correct, or delete your information at any time — we guarantee a response within 30 days.
Your bKash or Nagad number is never disclosed to anyone. Payment information is stored separately under the highest level of security.
If unusual activity is detected on your account, krikay11 will notify you immediately via SMS or push notification.
Regular security audits are conducted by independent third parties — ensuring we stay prepared against emerging threats at all times.
It is natural to be concerned about where your personal information goes online. krikay11 respects that concern. This Privacy Policy is not merely a legal formality — it is an honest agreement between us and our users.
When you open an account with krikay11, you entrust us with something valuable — your name, mobile number, and transaction details. Safeguarding that trust is our foremost responsibility. For over five years, no member's data has been compromised on krikay11 — and that's no coincidence. It's the result of constant, deliberate effort.
There's a common misconception about KYC verification — many people see it as unnecessary hassle. In reality, KYC is there to protect you. It ensures no one else can access your account and that your funds stay secure. krikay11 uses your KYC information solely for verification purposes — nothing else.
When it comes to payment security, a few things are worth clarifying. While krikay11 holds your bKash or Nagad number, it is used solely to process your payments. No staff member can access your mobile banking account using that number — because doing so requires a PIN that we do not have and will never ask for.
Cookies are a common concern for many users. krikay11's cookies are not used to track you for advertising — they're primarily used to maintain your session, remember your preferences, and improve platform performance. If you'd prefer, you can disable non-essential cookies through your browser settings.
A word on data retention. If you close your account, we can delete most of your information upon request. However, financial transaction records must be retained for a minimum of five years under Bangladeshi law. Once that period expires, all such data is permanently deleted.
Krikay11's Privacy Policy is a living document — it evolves alongside changes in technology and law. Whenever a significant update is made, we'll let you know in advance. Earning your trust is our greatest goal, and maintaining that trust is our greatest responsibility.
Frequently Asked Questions on KYC Verification & Live Scores