Under krikay11's policy, each person may only hold one account — creating two accounts using the same device, the same mobile number, or the same ID is not permitted. However, two different members of the same household may each open a separate account, provided they use different mobile numbers, different email addresses, and different national IDs — this is not prohibited. What is strictly against the rules is one person registering multiple accounts under different names or numbers. If this is detected, both accounts will be closed and the balances may be forfeited. Creating duplicate accounts to claim bonuses more than once is a serious violation. If you're ever unsure, contact support beforehand — everything you need is available safely within a single account.
There are two ways to suspend or close your krikay11 account. The first option is a temporary break — go to Account Settings and select "Cooling-Off" or "Self-Exclusion". With Cooling-Off, you can deactivate your account for anywhere between 1 day and 6 weeks, during which betting and deposits will not be permitted. Self-Exclusion allows you to close your account completely for 6 months up to 5 years — during this period, krikay11 will not send you any marketing communications either. The second option is permanent closure — email support@krikay11.click or let us know via live chat. Before closing your account, make sure to withdraw any remaining balance, as accessing funds after closure becomes complicated. For any type of break, Responsible Gaming Learn more on the page.
It is possible to change your mobile number, email address, or other personal details after registration — however, this cannot be done on your own, as these details are tied to identity verification. To request a change, email support@krikay11.click or reach out via live chat. The support team will verify your identity — usually by requesting a photo of your National ID or another supporting document. Once verified, the update is completed within 24–48 hours. If you are changing your mobile number, an OTP verification will be sent to the new number. One important thing to note — name changes are generally not approved on KYC-verified accounts, as your name is matched against your payment details once confirmed. For minor spelling corrections, contact support.
Yes, you can enjoy the full krikay11 experience on a mobile browser without downloading the app. The krikay11 website is fully mobile-responsive — it displays perfectly on any screen size and all features work seamlessly. Simply visit krikay11.click in Chrome, Firefox, or Samsung Browser, log in, and you can play games, place bets, make deposits, and process withdrawals — all directly in your browser. That said, the mobile app does offer a few extras that the browser version doesn't — such as push notifications, fingerprint login, and exclusive mobile bonuses. So if you'd like, Download Page The app can be downloaded and used from there — though it is not required.
Absolutely — at krikay11, you can bet on far more than just cricket. Football, tennis, basketball, volleyball, eSports, and many more sports are all available. For football, coverage includes the Premier League, La Liga, Bundesliga, Serie A, and the Champions League — all the major leagues and tournaments worldwide. Betting options are just as varied — match results, goal totals, handicaps, both teams to score, and more. With live betting, you can place bets while the match is in progress, with odds updating in real time. To place a bet, Sports Go to the section, select your preferred sport, and choose the match you want to bet on. The minimum bet amount is just ৳50 — you can start with a small stake.
krikay11 follows the highest industry standards to protect your data and funds. On the technical side, the site uses SSL 256-bit encryption, meaning every piece of information you send is fully encoded in transit and cannot be read by any third party. On the financial side, member funds are kept entirely separate from the company's own accounts, so your balance is never at risk due to business operations. KYC identity verification is mandatory — not just as a regulatory requirement, but as an essential layer of protection for your account. Your personal information is never sold to third parties. For more details, Privacy Policy Read the page.
krikay11 operates under an international gaming license and adheres to the standards set by international regulatory bodies — including regular audits, fair gaming assurance, and transparent financial management. In Bangladesh, krikay11 has already earned the trust of over 500,000 members, with thousands of transactions completed successfully every day. The withdrawal experience is the clearest proof of that trust — krikay11 processes every valid withdrawal on time and never deducts hidden charges. That said, it's always wise to stay informed before playing on any online platform — Terms & Conditions Read carefully and Responsible Gaming Follow the policy.